Terms and Conditions for Messaging

Terms and Conditions for Messaging

Effective Date: As of Current Date

By opting in to receive communications from Ham Produce and Seafood (“we,” “our,” or “us”), you agree to the following terms and conditions. These terms apply to our messaging services, including but not limited to SMS text messages, emails, and push notifications.


1. Types of Messages You May Receive
By subscribing to our messaging services, you consent to receive communications including but not limited to:

            • Transactional Messages: Order confirmations, shipping updates, account notifications, password resets, and customer support information.
            • Promotional Messages: Special offers, discounts, promotions, and marketing messages regarding our products and services.
            • Reminders & Alerts: Appointment reminders, back-in-stock notifications, and service-related alerts.
            • Surveys & Feedback Requests: Invitations to provide feedback on your experience or take part in surveys.

These messages may be sent via SMS, email, or other electronic means, depending on your opt-in preferences.


2. Message Frequency
Message frequency may vary depending on your interaction with our services and preferences. Generally, users can expect:

          • Transactional Messages: Sent on an as-needed basis.
          • Promotional Messages: No more than [e.g., 4 per month], unless you have explicitly opted into a higher frequency.
          • Reminders & Alerts: Frequency may vary depending on your settings and activity.

You may adjust your messaging preferences at any time using the links provided in our communications or by contacting us directly.


3. Customer Care and Support
If you have any questions or need assistance regarding our messages or your subscription, you may contact our customer care team:

Phone: 808-842-7171
Email: info@hamhawaii.com
Hours of Operation: 7am to 3pm Hawaii Standard Time.

We strive to respond to all inquiries within [e.g., 24-48 business hours].


4. Opt-Out Instructions
You can opt out of receiving messages at any time by:

          • SMS: Replying “STOP” to any text message.
          • Email: Clicking the “Unsubscribe” link in the footer of our emails.
          • Other: Adjusting your notification preferences in your account settings or contacting us directly.

Please note that opting out of promotional messages will not stop transactional or service-related messages.


5. Carrier and Data Charges
Message and data rates may apply depending on your mobile carrier and plan. Please consult with your carrier for details.


6. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting to our website or upon direct communication to you.


7. Contact Us
For more information or if you have questions regarding these Terms and Conditions, please contact us at:

Ham Produce and Seafood Inc
918 Bannister Street

Honolulu, Hawaii 96819
info@hamhawaii.com
808-842-7171